Terms & Conditions

1. About Nammude

Nammude is a civic-support platform intended to help people communicate public and civic problems to relevant authorities or organizations. Nammude may assist with organizing information, reviewing submitted reports, and communicating with relevant authorities where appropriate.

2. Eligibility

By using Nammude, you confirm that the information you provide is accurate to the best of your knowledge and that you are legally permitted to use the service. If you are under the age required to independently agree to a service under applicable law, you should use the service with the involvement or permission of a parent, guardian, or other responsible adult where required.

3. Information You Provide

When submitting a report, you may provide information such as your name, phone number, WhatsApp number, location, description of the problem, previous complaint details, photographs, documents, videos, or audio.

You are responsible for ensuring that the information you provide is truthful, accurate, and relevant to the problem being reported.

4. Prohibited Use

You must not use Nammude to:

• Submit false, misleading, or fabricated complaints.
• Harass, threaten, defame, or target another person.
• Submit content that you do not have the right to share.
• Upload unnecessary private or sensitive information belonging to another person.
• Attempt to interfere with or misuse the website or its systems.
• Use the platform for unlawful purposes.

5. Evidence and Uploaded Files

You should upload only evidence that is relevant to the problem and that you are permitted to share. Do not upload unnecessary personal information belonging to other people.

Nammude may review submitted files and may share relevant information or evidence with the appropriate authority or organization where necessary to address the reported issue.

6. Communication With Authorities

Where appropriate, Nammude may communicate a submitted problem or relevant information to a government department, local authority, public organization, or another relevant institution.

Submitting a report does not guarantee that an authority will respond, investigate, take action, or resolve the reported issue.

7. No Guarantee of Resolution

Nammude acts as a civic-support and communication platform. We cannot guarantee a particular result, response time, government decision, legal outcome, or resolution of any reported problem.

8. Legal Matters

Nammude is not a law firm and does not provide legal representation or guarantee legal outcomes. For matters requiring professional legal advice or representation, users should consult a qualified legal professional.

9. Availability of the Service

We aim to keep Nammude available and functioning properly, but we do not guarantee that the website or every feature will always be available, uninterrupted, secure, or error-free.

10. Third-Party Services

Nammude may use third-party services for functions such as hosting, storage, maps, communications, analytics, or other technical services. Those services may have their own terms and privacy policies.

11. Privacy

Information submitted through Nammude may be processed for operating the platform, reviewing reports, and communicating with relevant authorities or organizations.

For more information about how information is handled, please read our Privacy Policy .

12. Changes to These Terms

Nammude may update these Terms & Conditions from time to time. Changes may be published on this page. Your continued use of the platform after an updated version is published may be subject to the updated terms.

13. Suspension or Termination

Nammude may restrict, suspend, or terminate access to the platform where reasonably necessary, including in cases of misuse, fraudulent activity, abuse, security concerns, or violation of these terms.

14. Contact

If you have questions about these Terms & Conditions, please contact Nammude through the contact details provided on the website.